Total Quality Management & ISO-9000

  >   Rahul's Noteblog   >   Notes on Production and Operations Management   >   Total Quality Management & ISO-9000

Total Quality Management & ISO-9000:

The following table shows the relationship and differences between total quality management (TQM) and ISO-9000:

Standards ISO-9000 Total Quality Management
Focus on Customer May not be customer focused Customer focused
Corporate Strategy May not be integrated with corporate strategy Integrated with corporate strategy
Basis Based on technology Based on philosophy and concepts
Employee Participation Motivated employee & less participation More employee participation
Improvement No focus on improvement Focus on improvement
Quality of Products & Services Quality is responsibility of Quality Department Quality is everyone's responsibility
Features Three maxims: document your actions, perform documented actions, and have documented proof of performed actions Distinguished by costumer satisfaction & distinguishing features
Focus Focused specification Human involvement & focused commitment

Additional Readings:

1. Objectives and Elements of Production and Operations Management
2. Basic Stages and Objectives of Planning in Production and Operations Management
3. Relationship between Process of Planning and External Agencies
4. Selecting a Manufacturing Plant Site
5. Controlling, Total Quality Control, and Deming’s 14 Points
6. Quality and Cost Economics and ASQC Categories of Quality Cost
7. Example of Multiple Activity Chart and Work Measurement
8. Japanese vs American Production and Operations Management
9. Kaizen Framework and Kaizen vs McKinsey
10. Advantages of Automation
11. Concept of Appropriate Technology
12. ‘Just in Time’ Manufacturing
13. Preventive Maintenance
14. Total Quality Management and ISO-9000
15. Inventory Control

Random Pages:

Life in a Drop of Water How To Optimize Your Web Server
Video of me playing Titanic Piano Theme: The Portrait Notes on Respiratory System
Video of Musculoskeletal Examination in a Clinical Setting Notes on Enterococcus
Notes on Purine and Pyrimidine Metabolism CHADS2 Score for Atrial Fibrillation Stroke Risk
FAQ on Adrenal Hormones Notes on Hypothalamic-pituitary system
Notes on Basic Gastrointestinal Physiology One Powerful Prayer written by an Anonymous Author
Why is it hard to find Christian husbands? What is an ELEK`s Test?
Why did I decide to become a doctor? Medical School Admissions Essay Video: Titanic Piano Theme: The Portrait
Corporate Failure: The Enron Case My Experience during the Iraqi Invasion of Kuwait
USMLE Blood Lab Values Regulation of Heart Rate by Autonomic Nervous System
Images of Antibodies Video of me playing Unknown Easy Blues Piano
Notes on Nervous Tissue Differentiation and Anatomy of a Blastocyst
Notes on Cell Components Notes on Nervous Tissue
Voices from Hell: My Experience in Mussoorie, India Video of Cardiology Examination in a Clinical Setting

Please Do Not Reproduce This Page

This page is written by Rahul Gladwin. Please do not duplicate the contents of this page in whole or part, in any form, without prior written permission.